Scottish Power tossers

Posted by: Marketing Guy Date posted: January 5th, 2007 Published in: Advertising, Marketing, Rants n Drama

A bit of a rant here, mainly due to the fact that everyone and his brother is jumping on the fuel conservation bandwagon this year.

I don’t use gas, but I get charged for it.  Well I use a little - just the rings on my cooker (which I rarely use), but because I pay for electricity + gas in one bill I get charged for gas as well.

About a year ago I queried my bill because it seemed a lot for my tiny little flat - and found out that Scottish Power had been over charging me for gas.  Basically they estimate use for property size and don’t really make an effort to check it out.  So they changed my bill.

Then for the next 6 months I get people round to read the meter numbers to double check this - fair enough, I can deal with that.  Just not every fucking week.  And monthly letters asking me to take readings.  And phone calls every few weeks.

I explained over and over that I don’t use much gas, hence the reading doesn’t go up much week on week, but no one pays attention.

Today I got my new estimate for the next 6 months - £100 per month.  I had been paying £50 per month (I should have been paying £30).  Again, a fuck up at their end.  But, £100 a month!  For a 1 bed flat?  Idiots.

Seriously - what’s the fucking point of all this pro-conservation advertising and “let’s all save energy” bullshit if companies are just going to screw people over who are actually saving energy?  If people don’t see a change in their bills, then they are way less likely to bother conserving energy in the first place and where does that leave the planet?

Just a typical example of how social issues are picked up and raped by marketing professionals who don’t bother to back them up with any kind of substance.

MG

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Comments

  1. Posted by: Emma Date posted: 6th February, 2007 at 4:12 pm

    Just been reading your blog and Ive had exactly the same problem.
    I know it makes a change to actually speak to someone who speaks English in a call centre, but occasionally it would be nice to speak to someone who Understands it too!
    http://blog.myspace.com/index.cfm?fuseaction=blog&Mytoken=B84DA1CF-C4A3-4732-998B3B7D594164F063952933 there’s my blog/rant about them. It is the entry for Feb 06 2007. please feel free to comment and Hopefully we should get both our sites having a nice bit of publicity for how incompetent these idiots really are!!!